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+44 20 34 450 450


The site www.timendo.com/ is published by:

CLICRDV SAS – A wholly owned subsidiary of Solocal Group (previously Pagesjaunes Group/ Yellow Pages)

204 Rond Point du Pont de Sèvres 92100 Boulogne-Billancourt
Simplified joint stock company

with a share capital of EUR 401,000

492 374 442 RCS Nanterre

Intra-Community VAT number: FR63492374442

Telephone:  01 83 62 04 04
E-mail: contact@clicrdv.com


Editorial Manager: Stéphane MONAT

Publishing Director: Maxime RÉTY
Hosting provided by:


114 rue Ambroise Croizat


SFR Business Team
Service Client Entreprise BP 60385
44819 Saint-Herblain



ClicRDV offers the access to its Site and Services to the Users subject to full acceptance by the latter of these General Terms and Conditions of Use (hereinafter “GCU”). In case of non-acceptance, the use of the Site and Services is prohibited.



For the purposes of these General Terms and Conditions of Use, the terms in Bold have the following definitions:
• “ClicRDV” or “we”: designates the company ClicRDV.
• “Data with Personal Character”: designates any information relating to an identified natural person or who can be identified directly or indirectly by reference to an identification number or to one or several elements which refer directly to him or her, including pseudonym, profile, address, photos submitted or processed through the Service.
• “Service (s)”: designates the on-line appointment management services provided by the Site.
• “Site”: designates ClicRDV website available at the following address: http://www.clicrdv.com/.
• “User(s)” or “you”: refers to any individual visiting the Site or subscribing to the Services.



These GCU define the rights and obligations of the User relating to the use of the Site or Services. They enter into force on the date they are posted on the Site and are effective on the date of the first use of the Site or of the Services by the User for the duration of its use.



The use of Site or of the Services is a rolling contract, which ClicRDV may end at any time. The User may renounce to use the Site or the Services at any time.

The GCU are binding on the User as long as the Site or Services are operational or until they are replaced by new terms and conditions of use.



To use the Services, the User must be of age (or have parental authorization).

Accessing the Site does not require any special procedure.

However, to access the Services proposed on the Site, you have to enter your Personal Data and create an account. Subsequently, access is only granted using a password and a Username (email) which are strictly private.

The Site and the Services are available on the Internet and are accessible free of charge 24 hours a day, 7 days a week, the entire year to any User with access to the Internet. All costs related to accessing the Site or the Services (including material costs or Internet access) are exclusively the responsibility of the User who is responsible for the proper functioning of his or her computer as well as his or her Internet access.

ClicRDV implements all reasonable means at its disposal to ensure access to the Site or to the Services, but is under no obligation to do so.

ClicRDV reserves the right to suspend temporarily or permanently the use of all or part of the Site or the Services, without notice, particularly in order to update, modify, maintain, and generally for any other technical and organizational reason.

Therefore, ClicRDV cannot be held liable in any way whatsoever, and for any purpose whatsoever for temporary or total unavailability of all or part of the Site or the Services, for any difficulty related to response time, and in general, for any failure of performance or of any part of the Site or Services.



The use of the Site or of the Services implies unconditional acceptance of the GCU. It is intended exclusively for personal use. Thus, the User agrees to refrain from using the Site or the Services for commercial purposes. Any advertising, promotion, and sponsorship through the Site and Services that provides any financial gain to the User is prohibited.

In any event, the use of the Site or Services is under the sole control and the sole responsibility of the User.

In order to respect the privacy of the User, the access to the Site or the Services is limited to a manual use. Any use of a robot is prohibited. Automatic use of the Site or Services for setting up commercial databases and automated collection of email addresses is illegal.



ClicRDV is the exclusive owner of all intellectual property rights related to the Site and Services, including their structure (in particular graphic charts, tabs, functionality) and their content (in particular trademarks, images, logos, illustrations, photos, texts, etc.).

Subject to the acceptance by the User of these GCU, ClicRDV grants to the User the worldwide non-exclusive and non-transferable right to access the Site and the Services for personal use, to the exclusion of any other use.

The User is expressly prohibited to copy, modify, improve, edit, translate, de-compile, create a similar service, reverse engineer, disassemble or otherwise attempt to discover the target code (except as provided by law), sell, assign, sub-license or transfer in any way any part of the Site or of the Services without the prior written consent of ClicRDV.

Any reproduction, representation, use of any kind and for any purpose whatsoever, of all or part of the Site or of the Services, including their structure and/or their contents, done without the prior written permission of ClicRDV, constitute counterfeiting. 



7.1. Of ClicRDV

The User acknowledges that ClicRDV cannot be held liable in any manner whatsoever and for any purpose whatsoever for any direct (including intangible) and/or indirect loss related to the use of the Site or the Services by the User. The entire liability rests upon the User.

ClicRDV reserves the right to take all necessary actions to ensure that the User complies in full with his or her obligations.


7.2. Of the User

The User is responsible for the use of the information made available to him or her by ClicRDV through the Site or the Services and must therefore ensure all the elements needed to make a decision consistent with his or her interests.

ClicRDV cannot be held liable for the decisions made by the User based on the information accessible through the Site or the Services.



ClicRDV wishes to draw the attention of the User on the characteristics and limitations of the Internet and, in particular, on the following points:

– any transaction on the Internet (including downloading, use, access and transfer of information) may require response time;
– data circulating on the Internet is not necessarily protected, mainly against possible misuse or viruses;
– data circulating on the Internet may be regulated in terms of use or protected by property rights;
– the Internet access has to comply with the rules applicable in the country where information is accessed or transmitted;
– data transmission from France or other countries is subject to specific regulations which should be considered, as appropriate.
– ClicRDV therefore recommends to the User a fast Internet connection. ClicRDV declines any liability for delays in loading or downloading that are directly linked to the Internet connection.



ClicRDV reserves the right to modify all or part of the Site or of the Services as well as the GCU at any time and without notice

Therefore, the User acknowledges and agrees that he or she is not entitled to any compensation of any kind related to this aspect. It is therefore advisable that the User should refer regularly to the latest version of the GCU available at all times on the Site.

The modification of the Site or of the Services and of these GCU shall enter into force on the date they are posted on the Site and are binding starting from the date of their first use by the User. The use of the Site or of the Services implies the complete and full acceptance of any revision or modification of the Site, Services and GCU.



The Site does not request nominal registration of its visitors and performs no nominative registration for the simple consultation of its pages.

However, while using the Services, the User may be required to disclose Personal Data when filling out the corresponding form for subscribing to the Service. The data provided is used exclusively by ClicRDV. It is used only for enabling you to use the Service provided by ClicRDV and for certain Services, including online booking, to send customer satisfaction questionnaires related to the service provided.

Under the Data Protection Act of January 6, 1978, as amended, you have the right to access, correct or remove the data concerning you at any time. You can exercise these rights by sending proof of identity by email to the following address contact@clicrdv.com, or by post to the following address: CLICRDV – 204 Rond Point du Pont de Sèvres – 92100 Boulogne-Billancourt.



The User is informed that the Site uses cookies for compiling statistics to measure the traffic on the Site and to improve the quality of the Services.

Cookies are stored on the hard drive of the User’s computer while browsing files on the Internet. A cookie does not identify a User by name. However, it records information concerning the browsing by the User on the Site, which can be read directly by our servers during subsequent visits to the Site (for example the pages that were accessed, or the date and hour these pages were consulted).

The User may configure the permissions related to the acceptance of cookies by modifying his or her browser’s options. He or she may decide to accept all cookies, to be notified when a cookie is activated or reject all cookies; in this case, the User may not read correctly certain sections of Site. The User may also delete the cookies stored on the hard drive of his or her computer.



For any questions and/or complaints regarding the Site or the Service, you can contact us by phone or email at the following address:

Centre de Relations Clients “CRC” (Customer Relations Centre) of ClicRDV 

204 Rond Point du Pont de Sèvres 92100 Boulogne-Billancourt

Telephone: 01 83 62 04 04 (charges may apply)

E-mail: contact@clicrdv.com



These GCU are governed by French law.

The disputes which may arise in relation to the interpretation and/or the execution of these GCU will be brought before the competent courts of Nanterre. This Site, the Services and their contents are the exclusive property of ClicRDV © All rights reserved.